Will the routine make my skin worse before it gets better?
Mild purging is real with active ingredients like salicylic acid and niacinamide — clogged microcomedones surface and clear faster than they otherwise would. It typically peaks around day ten to fourteen and resolves by week four. If breakouts worsen significantly after week four, WhatsApp Dr. Ahmad's team with a photograph; the adjustment is usually a frequency change, not the wrong product.
I'm already on a prescription. Can I use this alongside?
If you're on isotretinoin, topical retinoids (tretinoin, adapalene), or oral antibiotics, please consult Dr. Ahmad's team before ordering. The protocol is designed as a standalone regimen; combining with prescription actives requires staggering to avoid irritation. The consultation is complimentary and included with the bundle.
Is this safe during pregnancy or breastfeeding?
The Acne Serum, which contains 1% BHA, is generally not recommended during pregnancy. The Rescue Wash, Hyaluronic Serum, and SPF are pregnancy-safe. Book the free consultation on order and we'll prescribe a pregnancy-appropriate variant of the protocol.
How does the AI preview actually work? Is my photograph safe?
Your photograph is sent over an encrypted connection to our generative-AI engine, processed once with a Clarté-specific prompt designed to model a twelve-week response, and then deleted from our servers. We do not store, sell, or train on your image. The projection is illustrative — not a clinical guarantee.
What if my skin reacts badly to one of the products?
WhatsApp Dr. Ahmad's team within fourteen days with a photograph of the reaction. We will usually adjust the routine — most issues are caused by too-rapid introduction of an active, easily corrected. If you would prefer to return, we accept opened products for a full refund within thirty days, unlike most platforms that exclude opened cosmetics.
Is cash on delivery actually available?
Yes. Choose COD at checkout and pay the courier in cash on arrival. No card details required, no online payment. We confirm by WhatsApp before dispatch — so if you change your mind, simply tell us. Lahore arrives next-day; rest of Pakistan in two to four business days via TCS.